When I reported for duty at the Aminabad branch in Lucknow, I came across a robust trade union leader, Dinanath, known for his sharp wit.
In my first interaction, I confronted him about not being productive and instead gossiping with his friends from outside the branch. He reacted defensively and engaged in a heated argument with me.
Dinanath's lack of dedication to his work and his preoccupation with local politics were widely known among the other employees, though they never openly expressed their concerns. Unfortunately, his presence posed a major obstacle to the group dynamics within the branch.
Despite his shortcomings, I firmly believed that every individual possesses a blend of positive and negative attributes, though the balance may vary. I put my thinking cap on for a day or two without taking immediate action against his deviant behaviour.
Chhota Imambara
Bara Imambara
I focussed on his strong attributes - his adept communication skills and connections with influential locals.
So I issued a fresh office order for job rotation. Dinanath was allotted a new job of business mobilisation instead of normal routine duties of the branch.
I heard on the grapevine that a few colleagues were blaming me for going soft on him. Yet I chose to ignore them.
My primary aim was to capitalise on his strengths for the branch's business expansion while simultaneously fostering humility and politeness in him, essential traits for engaging with the external business realm.
Dinanath had to report daily progress directly to me. I was happy to see the realisation of his untapped potential and heightened sense of responsibility. His efforts bore fruit, ushering in new business opportunities and forging invaluable connections for the branch.
With a newfound conviction, I began to inspire him to get promoted to the officers' cadre. While initial reluctance lingered, my persistent encouragement and unwavering support eventually kindled his determination.
In the following promotion year, he attempted for the first time and came out with flying colours both in written test and interview.
Rumi Gate
But promotion inevitably entails a side effect, namely transfer. Consequently, he was transferred to a nearby branch, but remained in touch with me.
After completing four years of my assignment in Lucknow, I was transferred to Indore on promotion. He also attended my farewell party and he was the only person who cried publicly amidst his address. I had to console and comfort him.
Down the line, he took voluntary retirement from the bank's service and joined politics. He is now an active member holding an important position in the ruling party of his state.
This story resurfaced in my mind while reading good morning messages today on the occasion of Friendship Day. And I still feel in the depths of my being-
There is no sorrow if I can't touch the sky. If I Just touch the hearts of my friends, this too is no less than the sky...
--Kaushal Kishore
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